our mission
to partner with ambitious brands in making a step change in their eCommerce growth and bottom line, by identifying, building and scaling solutions to their specific eCommerce opportunities.
what is
triarch labs?
Triarch Lab is a new type of eCommerce partner for ambitious brands that want to optimize their eCommerce performance, making it one of its competitive advantages.
Our services are focused on strategy, development of capabilities, insights and analytics, and strategic content. Within these key focus areas, we help you in a way that is tailored to your specific requirements.
Whether it is a specific part of the process, or the complete cycle from identification through to implementation and scaling, we got your back.
all the ecomm skills,
no consulting fluff
Our unique approach is our key differentiator, and what gives us our name: Triarch Labs. The Triarch Theory of Intelligence, formulated by Robert J. Sternberg, proposes that there are three distinct types of intelligence: creative, analytical, and practical. We deeply believe that leveraging these three are key to staying ahead of competition, and to unlocking the next frontier in commerce. And that is the name of our game: Creative, Analytical, and Practical.
creative
01
Armed with fierce creativity and the confidence of our track record, we strike an unstoppable balance between seasoned expertise and innovative thinking.
analytical
02
We use rigorous analytics to deeply understand and simplify challenges, drawing on data-driven insights and our deep eCommerce understanding to develop precise, effective solutions.
practical
03
We design, build, and sustain solutions that can successfully operate within our partners' unique context and environment, ensuring resounding success.
Sofia Papantonakis
Founder and Lead Advisor
words from our founder
My 15 year career in the CPG industry has been an exciting whirlwind of creative, analytical and practical roles – of which the last 5 have been by far the most exciting ones. I had the privilege of leading the most incredibly talented teams in transforming the business of one of the world’s largest CPG companies, maximizing the new opportunities that came with the incredibly rapidly growth of eCommerce.
At a time where the industry was (and still is) in a pivotal moment, innovating ahead of the competition was a must, at all levels and functions of the eCommerce organization. When COVID hit, this became even more prevalent, as we were “building the plane as we flew it”. Managing the business while simultaneously developing new strategies, capabilities and ways of working to secure future success, all while accelerating proven capabilities globally, was beyond exciting.
All the while, I realize that the market didn’t really have the eCommerce partner that I wanted – a partner that I could count on for thought leadership, for strategizing, for building and scaling, and for maintaining where needed. And after a couple of years, I decided to take the leap and build a new type of eCommerce partner. One that meets their customers where they are at, with abundance of expertise but with an open mind, with strategic vision and flawless execution.
Triarch was built to help YOU meet your ambitious eCommerce & omnichannel growth opportunities.
words from our founder
My 15 year career in the CPG industry has been an exciting whirlwind of creative, analytical and practical roles – of which the last 5 have been by far the most exciting ones. I had the privilege of leading the most incredibly talented teams in transforming the business of one of the world’s largest CPG companies, maximizing the new opportunities that came with the incredibly rapidly growth of eCommerce.
At a time where the industry was (and still is) in a pivotal moment, innovating ahead of the competition was a must, at all levels and functions of the eCommerce organization. When COVID hit, this became even more prevalent, as we were “building the plane as we flew it”. Managing the business while simultaneously developing new strategies, capabilities and ways of working to secure future success, all while accelerating proven capabilities globally, was beyond exciting.
All the while, I realize that the market didn’t really have the eCommerce partner that I wanted – a partner that I could count on for thought leadership, for strategizing, for building and scaling, and for maintaining where needed. And after a couple of years, I decided to take the leap and build a new type of eCommerce partner. One that meets their customers where they are at, with abundance of expertise but with an open mind, with strategic vision and flawless execution.
Triarch was built to help YOU meet your ambitious eCommerce & omnichannel growth opportunities.
Sofia Papantonakis
Founder and Lead Advisor
